International Numbers.

USA: +1 (562) 661-8143
United Kingdom: +44 203 287 5082
Denmark: +45 3699 2122
Hong Kong SAR: +852 8192 7463
Australia (Sydney): +61 2 8003 6967
Mexico: +52 55 8421 8195

Singapore:+65 6227 1149

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What is IVR
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Hosted IVR
IVR Sys Hosted Solution is designed to scale up and down easily, quickly and cost effectively.
Auto Attendant
Our Auto Attendant IVR System is designed to consolidate the number of people employed to operate and manage...
Call Centers
It's a truth universally acknowledged that it's cheaper to keep an existing customer than it is to acquire a new one...
Click to Call
Establish connection with a potential customer at the right time...
Survey Systems
Deploy our IVR Survey System to interact with customers to capture their views. It is a known fact that humans provide more...
Reminder System
Customer reminder is a task rarely followed up because employees are focused on running a business. If carried out effectively, has huge benefit for the business.
Real Time Inventory Management
Employees and vendors in the retail industry use our IVR system to update the inventory database by simply calling or sending an SMS...
Real Time Order Status
Provide your partners with IVR self-service application to check on order status and plan forward for incoming supplies...
Virtual Information Desk
Using our IVR system users are able to access personal information, such as medical or examination results...
Auto Notification
Deliver real-time notifications to large groups of people located anywhere around the world.
Reservations & Bookings
Use our Reservations & Bookings IVR solution to deliver common and repetitive tasks such as ticket sales...
Business Continuity and Disaster Recovery
All our Cloud solutions come with a standard Disaster Recovery package which guarantees a seamless...
Custom IVR Application
Build your own customised IVR Solution to help your business grow.
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Survey Systems IVR Solution

Find out what your customers think about you

Home / Products & Services / Survey Systems

Want to know how to improve your service from the horse’s mouth ?

Deploy our IVR Survey System to interact with customers to capture their views. It is a known fact that humans provide more constructive feedback when interacting with a computer.

Post - contact - Operator invitation

An agent invites a caller to take part in an automated survey. If the participant accepts, the agent simply transfers the call to the survey system.

Post - contact - stealth mode invitation

Callers are requested by the IVR system to participate in a survey at the end of the call. When the conversation with the agent is finished, the call is automatically routed to the survey.

Inbound IVR

Callers are provided a freephone number which he or she dials into at a convenient time. The caller is taken through a set of predefined questions which they answer by key input or voice.

Outbound IVR telephone surveys.

An Outbound IVR system automatically calls customers (from a central Database ex. SQL) and connects them to a survey system. This method has the enormous benefit of requiring no agent participation.

Intelligent voice recognition

Our IVR Survey system is equipped with Intelligent Voice Recognition capability which listens to customer response, understands the feedback and then takes the appropriate action.

Our Customers