IVR Systems provides round the clock support through its Support Management Center (SMC). The SMC tracks all problems via a ticketing system, provides regular updates and ensures that all Service Level Agreements are adhered to.
The Cloud will become synonymous with computing but our focus is less about telephony in the cloud and more about how you view the ongoing business, partner and customer relationship over time. Putting your IVR Solution in the cloud doesn’t fundamentally change the dynamics of how you interact with customers. But for businesses to succeed, moving forward those dynamics absolutely have to change for an organization to maintain long-term relevancy with their customer base. So our technology focus is on the customer relationship and the channels supporting that relationship, and not on the channels alone.
As a hosted service provider, IVR Systems must provide world class security for our clients and we understand the importance of this position.
IVR Systems offer interavtive voice response solutions to a variety of industries including Travel Industry, Energy & Utilities, Telecommunications, Business Process Outsourcers, Payment Providers, and etc.
Our IVR System is easy to use and end user configurable without requiring the assistance of support or maintenance teams. Users access the service via a web browser and administrators can customise and adapt their system with a few mouse clicks as required.
The advantage of our solution is that it’s quick and easy to set up. The service is delivered over the Internet so there’s no requirement for expensive systems integrators or engineers. The solution can be up and running in days, sometimes hours.
No. Our Cloud Solution is completely hassle free and is using the most upto date equipment.
We are always looking for talented and enthusiastic inviduals. Please get in touch with our HR department or send us you resume on firstname.lastname@example.org