International Numbers.

USA: +1 (562) 661-8143
United Kingdom: +44 203 287 5082
Denmark: +45 3699 2122
Hong Kong SAR: +852 8192 7463
Australia (Sydney): +61 2 8003 6967
Mexico: +52 55 8421 8195

Singapore:+65 6227 1149

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What is IVR
Products & Services
Hosted IVR
IVR Sys Hosted Solution is designed to scale up and down easily, quickly and cost effectively.
Auto Attendant
Our Auto Attendant IVR System is designed to consolidate the number of people employed to operate and manage...
Call Centers
It's a truth universally acknowledged that it's cheaper to keep an existing customer than it is to acquire a new one...
Click to Call
Establish connection with a potential customer at the right time...
Survey Systems
Deploy our IVR Survey System to interact with customers to capture their views. It is a known fact that humans provide more...
Reminder System
Customer reminder is a task rarely followed up because employees are focused on running a business. If carried out effectively, has huge benefit for the business.
Real Time Inventory Management
Employees and vendors in the retail industry use our IVR system to update the inventory database by simply calling or sending an SMS...
Real Time Order Status
Provide your partners with IVR self-service application to check on order status and plan forward for incoming supplies...
Virtual Information Desk
Using our IVR system users are able to access personal information, such as medical or examination results...
Auto Notification
Deliver real-time notifications to large groups of people located anywhere around the world.
Reservations & Bookings
Use our Reservations & Bookings IVR solution to deliver common and repetitive tasks such as ticket sales...
Business Continuity and Disaster Recovery
All our Cloud solutions come with a standard Disaster Recovery package which guarantees a seamless...
Custom IVR Application
Build your own customised IVR Solution to help your business grow.
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Our Customers
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FAQs

Virtual Information Desk

Provide answers to simple but common questions anonymously.

Home / Products & Services / Virtual Information Desk

Enable your agents to deliver value added services.

Using our Virtual Information IVR Solution users are able to access personal information, such as medical or examination results in an environment that is confidential and private.

How often do you feel embarrassed to ask the same questions several times because you didn’t quite understand it the first time ?

Private & Confidential

Provide accurate and consistent information in a confidential no pressure environment. If required, users are able to access the service several times a day without additional overhead/costs.

First Port of Call

Provide customers with a first port of call for all common questions, failing which our IVR system will automatically route the caller to the appropriate department, based on his/her key selection.

Constant Service (24/7)

Our Virtual Information Desk IVR Solution is ALWAYS ON and provides service 24/7, at no additional cost. Users are able to access answers to FAQs anytime, day or night.

Our Customers