International Numbers.
  • USA: +1 (562) 661-8143
  • United Kingdom: +44 203 287 5082
  • Denmark: +45 3699 2122
  • Hong Kong SAR: +852 8192 7463
  • Australia (Sydney): +61 2 8003 6967
  • Mexico: +52 55 8421 8195
Singapore:+65 6227 1149

Virtual Information Desk

Provide answers to simple but common questions anonymously.

Virtual Information Desk

Enable your agents to deliver value added services.

Using our Virtual Information IVR Solution users are able to access personal information, such as medical or examination results in an environment that is confidential and private.

 

How often do you feel embarrassed to ask the same questions several times because you didn’t quite understand it the first time ?

 

 

Private & Confidential

Private & Confidential

Provide accurate and consistent information in a confidential no pressure environment. If required, users are able to access the service several times a day without additional overhead/costs.

First Port of Call

First Port of Call

Provide customers with a first port of call for all common questions, failing which our IVR system will automatically route the caller to the appropriate department, based on his/her key selection.

Constant Service (24/7)

Constant Service (24/7)

Our Virtual Information Desk IVR Solution is ALWAYS ON and provides service 24/7, at no additional cost. Users are able to access answers to FAQs anytime, day or night.

Our Customers
Focalscope
Extra
Anda Insurance Pte Ltd
Mega Gas
Empirical Research
The Sheperd’s Pie
Wolero
Testel Systems
QBIAN
Bilcare Research
Moleac
Flomet LLC
Straits Asia Resources
CCI
Wycliffe Bible Translator
Target Display Co,Inc-Philippines
Anika Insurance Brokers
Solarwind
Atea Environmental Technology
Prologix
Dominie Press
Legiant
Vodien
FunMobile
Megawatts Engineering
OMD Singapore
comGateway
Panimex Trading Pte Ltd
EPM.NET
Time Business Systems,USA
SBT Co. Pte Ltd (Singapore)
SG VietFinance
Tobin, Merritt & Associates, USA
Global Employment Solutions, USA
Goodpack
Post Newsweek Tech Media,USA
Republic Polytechnic
PBA (S) Industries
Network Courier
Picket and Rail
Mental Health Care,UK
Telecommunications of Trinidad and Tobago, Trinidad
O’Connor’s Singapore
Intec Yang Ah Kang and Sons
Ban Hock Hin
Sun Technosystems
Intec Manufacturing
PetrolChem Asia
Continental Chemicals Corp
Ufinity
FCI
OPNET
RMA Group
Big Orange
Docomo interTouch
Germanisher Lloyd
PPL Shipyard Pte Ltd
ST Synthesis
ST Electronics
Keppel FMO
Salvation Army
ERA
Aspial Lee Hwa Jewellery
Angsana Resort & Spa
banyantree.com
Virgin
Sunlight
Asia Rooms.Com
Long John Silver
Griffin
RK
BW Shipping
Petrol Media
Optimum Solutions
JLT
Finexis
IP Mirror
Courts
SATS Cargo
MOF
MOH